Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") govern your use of Epitaembro Designer Services' website and services. By accessing our website or engaging our services, you agree to be bound by these Terms.

If you do not agree to these Terms, you may not access our website or use our services.

2. Description of Services

Epitaembro Designer Services provides professional design services including:

• Web design and development
• Brand identity and logo design
• Digital marketing design
• Design consultation services

Specific services will be detailed in individual project agreements or proposals.

3. Project Agreements

3.1 Proposals and Contracts

All design projects require a signed agreement or contract detailing:

• Project scope and deliverables
• Timeline and milestones
• Payment terms and schedule
• Revision policy
• Intellectual property ownership

3.2 Client Responsibilities

Clients are responsible for:

• Providing necessary content and materials promptly
• Reviewing and approving work within specified timeframes
• Making timely payments as agreed
• Communicating changes or concerns promptly

4. Payment Terms

4.1 Payment Schedule

Unless otherwise agreed:

• 50% deposit required before work begins
• Final 50% due upon project completion
• Large projects may have milestone-based payments

4.2 Late Payments

Late payments may result in:

• Project delays or suspension
• Interest charges of 1.5% per month
• Collection fees and legal costs

4.3 Refunds

Refunds are considered on a case-by-case basis. Work completed to date will be charged at our standard hourly rate.

5. Intellectual Property

5.1 Client Ownership

Upon full payment, clients receive ownership of:

• Final approved designs
• Custom graphics and illustrations
• Website code and content

5.2 Our Rights

We retain the right to:

• Display completed work in our portfolio
• Use general design techniques and knowledge
• Reuse non-custom elements and templates

5.3 Third-Party Materials

Clients are responsible for obtaining licenses for any third-party materials they provide or request.

6. Revisions and Changes

6.1 Included Revisions

Each project includes a specified number of revision rounds. Additional revisions will be charged at our standard hourly rate.

6.2 Scope Changes

Changes to project scope may require:

• Written approval
• Additional costs
• Timeline adjustments

7. Timeline and Delivery

Project timelines are estimates and depend on:

• Client response times
• Scope complexity
• Material availability
• Third-party dependencies

We are not liable for delays caused by factors outside our control.

8. Warranties and Disclaimers

8.1 Our Warranties

We warrant that our work will:

• Be performed in a professional manner
• Meet agreed specifications
• Be free from defects in workmanship

8.2 Disclaimers

Except as expressly stated, all services are provided "as is" without warranties of any kind. We do not guarantee specific business results or outcomes.

9. Limitation of Liability

Our liability is limited to the amount paid for services. We are not liable for:

• Indirect or consequential damages
• Lost profits or business opportunities
• Third-party claims or damages
• Acts of force majeure

10. Termination

10.1 Termination by Client

Clients may terminate projects with written notice. Charges will apply for work completed to date.

10.2 Termination by Us

We may terminate agreements for:

• Non-payment
• Breach of terms
• Unreasonable client conduct

11. Confidentiality

We agree to:

• Keep client information confidential
• Use information only for project purposes
• Return or destroy confidential materials upon request

This does not apply to information that is publicly available or independently developed.

12. Website Terms

12.1 Acceptable Use

You may not use our website to:

• Violate any laws or regulations
• Infringe on intellectual property rights
• Transmit harmful or malicious content
• Attempt to gain unauthorized access

12.2 Content Accuracy

While we strive for accuracy, we do not warrant that website content is complete, current, or error-free.

13. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

14. Dispute Resolution

Any disputes will be resolved through:

• Direct negotiation first
• Mediation if negotiation fails
• Arbitration as a last resort

These Terms are governed by the laws of Ontario, Canada.

15. Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control, including natural disasters, government actions, or technical failures.

16. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.

17. Changes to Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated date. Continued use of our services constitutes acceptance of updated Terms.

18. Contact Information

Questions about these Terms should be directed to: